Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Have been trying to sign in to the app and it keeps saying the app isn’t available for me. Please help.
I have been a O2 customer with my main number for years. I've gotten another SIM from Virgin media a while ago as a part of a broadband deal and recently I've gotten a text that this SIM is becoming O2 as well. It's registered to my name and the same...
Hi there I keep getting error code 500 when I log in on my 02 app also my o2 account my number at the top is not my number on my 02 account on website any help will be helpful I mite ring customer service as well
At first I don't receive text message & then I keep receiving multiple copies of the same text message, over and over and over. It is so annoying, even so when you have to request a code to enter your bank etc. I have contacted O2 who keep saying the...
Morning, having had my phone lost on 25th March 23, I asked O2 blacklist the IMEI number on the 26th. Over the past ten days they have provided me with ‘Proof of Usage’ three times and haven’t bothered to blacklist the IMEI number despite me specific...
I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...
Hi, I'm unable to log in into your app. It saying that it can take up to 48h but I have contract with you 2 months now
Hi there happy Easter everyone just wondered the best way of approaching this :need to set up a what’s app business account so need another number from 02 , I have an iPhone 13 Pro Max , can I get an esim from 02 and still get 20% multisave discount ...
I have this infamous Code 14 issue. Someone help. Cheers
My Samsung A320 (2017) seems to be in a state, since Feb 2023, where the mobile data doesn't work properly - no icon in top bar with 4G; occasionally it will come up after a while if the signal is strong.I have had a replacement SIM from O2, but that...
