Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
How do I turn off parental controls
When I try print off monthly bills, I get the following error message. PDF Bill unavailableEBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox,...
My pay monthly account doesn't provide a VAT invoice, which I require for accounting purposes. Please advise how I can obtain one. Thanks.
Hi, My port completed on Tuesday 23rd May, but my old service has not disconnected and text messages and calls from seemingly networks based on 3 (not sure about their MVNOs) still come through to the old SIM / device.From what I have read, this is a...
My Son has an iPhone 7, I pay for his account, 25GB data. Data issue - cannot access App Store, PokemonGo etc. Can perform google search, but cannot access any of the results.All apps are "allowed" to use data in settings.there is a spend cap on acco...
Hi, I have just received a text message to tell me i have no Data left but every time i check my data in the app (which is horrible to use) and online it says that i have nearly the full amount of data. How can i get this to show what i actually have...
I have been trying to set up mobile service for my Apple watch (a gift, not purchased at o2)When I put in my password it is saying incorrect log in although I am able to log in to my O2 with the same details.
Twice I was sent a esim qr code and twice it failed to activate trying to speak to 02 on the phone is a joke don’t understand them and they don’t know what there doing
Well I got one today, and it was very well made. Though the return email address made it stand out a little. Who do I send it to at 02?.
why my billing address is incorrect ?
