Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Since O2 took over my virgin sim I cannot access wifi from mobile data. My primary APN still shows goto.virginmobile.ukAny suggestions?
just fitted a new sim of you but have no network do i need an activation code
I’ve had my phone stolen on Friday. I got a replacement sim in store the next day and inserted into new phone. Was told it would work in the next 24-48 hours. On insertion, there was four bar signal straight away but no data and unable tomake outward...
App says i have to wait 48 hours to get access . Ive been with 02 months . Im not new customer
Got moved from Virgin Media to o2 yesterday and I can't access my account
Migrated from VirginCan't make/receive callsCan't send/receive texts
I've recently moved from virgin to o2. my username is an email address I no longer have access to. how do I change my email address to one I use now? thanks
I have just changed my contract with Virgin Media and it includes a new sim card for my wifes phone. We were assured that her number would not change. I have just been sent an email from O2 to say the sim card is on it's way and the new number is.......
Hello got new phone and aim but no number is showing how do I find this information please
Hello, I was speaking to a gentleman from O2 this afternoon about deals I can have but after the conversation I complained about signal issues we have been having in our local area. I have trouble getting signal in certain places and my partner hardl...
