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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3132 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5127 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16170 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8191 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7580 Views
  • 6 replies
  • 0 kudos

Resolved! going to Dubai

Hi I am gong to Dubai . I want to use data their does any one have any idea what should I do

Gary20 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

Resolved! Virgin media -> 02. No way to identify Sim?

A long shot for anyone who may know. My wife has received a sim card from 02 to change with her Virgin media sim. One big problem though... she has 3 Sims with Virgin, 1 is destroyed (still being payed), two are still completely functional and workin...

Anbidian by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! PAC number - not impressed

Joined O2 on Saturday. Decided to keep my number of over 22 years. (This is now Thursday).So stated sim comes next day, complete and utter nonsense, came on Wednesday. 4 days later! There is a reason why this is not good. My current sim ended on Thur...

ally_s by Level 1: Joiner
  • 519 Views
  • 5 replies
  • 0 kudos

Notification

Between 3 and 4 on the morning I get an American voice that tells me the time every minute and tells me I have no new notifications

Cakey by Level 1: Joiner
  • 264 Views
  • 3 replies
  • 0 kudos

Resolved! Wi-Fi calling

Each time I try to enable Wi-Fi calling directs me to o2

Ape69 by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Switching from Virgin Media Pay Monthly to O2 Pay as You Go SIM

I have transferred my number from a Virgin Media monthly contract to an o2 pay as you go sim as I am moving to Australia and still want access to my UK number. On my Virgin media account it says the switch has happened but I don’t have any service wh...

Lg_1201 by Level 1: Joiner
  • 302 Views
  • 2 replies
  • 0 kudos

Resolved! No coverage

service disrupted - no internet coverage or ability to text/make outbound calls.

Rich13 by Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

Resolved! My sim card doesn't work good

Hi MY Sim card doesn't work properly.It doesn't connect the call. only send text message that someone was trying to reach me. It disconnect the calls.The person I'm talking cant hear me. Please advise