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Resolved! O2 please help

Hi. I’ve joined O2 for a E sim deal. There is a order reference but no sign of how the checks have gone/ so I can activate and get a E sim. p2. I tried to contact support. Needs me to go on the o2 app. I try I login but it’s not available yet so no s...

Wifi

How do I get WiFi in the underground?

MDT by • Level 1: Joiner
  • 916 Views
  • 4 replies
  • 0 kudos

Resolved! London Undergound Wi-Fi never auto-connects

I have an iPhone 12 Pro, I ported to O2 a couple of weeks ago. I am finding the London Underground Wi-Fi never auto connects on my phone, I have to go into settings manually and connect to "WiFi Extra". I am finding the same at O2 hotspots, I have to...

Resolved! WiFi on London Underground ex-virgin customer (now volt)

Hi all, I ported my number from virgin, I am now with O2 for mobile and virgin for broadband. I tried getting o2s tube WiFi to work but apparently there are issues if you port your number, and I had no luck. I thought "no worries" I'll carry on using...

Ruswit by • Level 3: Thinker
  • 5522 Views
  • 16 replies
  • 0 kudos

Lost number by 02

Can anyone help??? my daughters account is linked to mine, she moved to Vodafone and got her pac code from O2, transfer went well…. BUT 02 also migrated my number, Vodafone have assured me they do t have it, but I have been chasing 02 for weeks now t...

Kitsrn by • Level 1: Joiner
  • 3490 Views
  • 16 replies
  • 0 kudos

Resolved! Apple Watch activation

@O2Sarah- I am still waiting for the activation of my Apple watch this has been an issue since Monday now and I’ve done everything I’ve been advised. I phone customer service and have the phone put down on me. I’m now considering swapping to a differ...

MAR39 by • Level 1: Joiner
  • 904 Views
  • 2 replies
  • 0 kudos

Resolved! Wrong Address

Not sure if I’m in the right place. The address you’ve got me down as is not my address I’ve brought this to your attention many of times

Cooper80 by • Level 1: Joiner
  • 598 Views
  • 1 replies
  • 0 kudos

Resolved! o2 Service in Plymouth and Devon

Does anybody know what is happening with the o2 service in Plymouth, Devon and the wider South West? There has been no signal at all in many areas and where there is supposed to be service it is too busy to be used. o2 aren't giving a complete explan...

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