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My phone wont charge and wont turn on

HI, I've been to see the O2 shop and they couldn't fix my phone and couldn't find a special number on my phone so they gave me a slip of paper which says Samsung stars on it, they told me to look them up online which I did, O2 says that they could co...

TM4 by • Level 1: Joiner
  • 658 Views
  • 1 replies
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Cant unlock screen ok button is grey

Got a new Samsung S23FE which was ok untill i had to put a new sim in now it wont let me unlock screen the ok is not highlighted so cant put pin in

Sweetpea1 by • Level 1: Joiner
  • 1129 Views
  • 2 replies
  • 0 kudos

Call abroad from UK

Can't seem to make international calls from the UK on my O2 Pay monthly. Any ideas why this is the case?Thanks

Boogie68 by • Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 9 not connecting to existing mobile service plan

I have recently updated my Apple Watch Series 5 to an Apple Watch series 9 and have been unable to connect to the £7 mobile service plan which I am paying. I have paired and unpaired my watch repeatedly on advice from the o2 chat support. Previously ...

BM60 by • Level 1: Joiner
  • 730 Views
  • 1 replies
  • 0 kudos

Resolved! Account locked/problem?

Hi! My wifes sim card ends today (on another network) and I was looking at some O2 deals to buy her a new one. In the process I had to sign her up using her email and at the checkout I had an error about some details not matching up or something. So ...

SagarS93 by • Level 1: Joiner
  • 3172 Views
  • 2 replies
  • 0 kudos

Has AT&T stopped O2 connecting in US Los Angeles - SOS HPLMN?

I frequently travel to the US but recently I've found myself having no connection in LA, I have to manually roam to T-Mobile to get any network/service. Does O2 have issues with AT&T? Would it make sense that my HPLMN list is still forcing my phone t...

Goibs by • Level 1: Joiner
  • 1444 Views
  • 5 replies
  • 0 kudos

My accoutt

My account whot activte its still saying 48hrs its already been 48 hrs my account still heasnt been acticevited

Address Drop-down not popping up for ANY address entered

Hello, Trying to renew my rolling data plan atm and have tried two separate cards (one being my partner’s and having a completely separate billing address) for both cards im getting the error message that ‘We couldnt find an address, Please try again...

jamiii by • Level 1: Joiner
  • 490 Views
  • 1 replies
  • 0 kudos
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