Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! accessing account

I can access my account on my laptop but not on my mobile using the same information - why? How can I fix it thank you

New to O2/Tech help!

On Monday, I moved from Smarty to O2. The number seemed to have ported through fine today (Wednesday) but it’s left me with no 3G, no 4G or no internet. I have an iPhone, so the top left still had ‘O2-UK’ on it but now it has ‘no service’ but, I mana...

Resolved! Is my phone unblocked?

I had an iphone with an O2 contract. That contract has ended and I now have a new phone and contract with O2. How can I tell if my old phone is unblocked - I don't have another network's sim card

Peter110a by Level 1: Joiner
  • 4782 Views
  • 5 replies
  • 0 kudos

Can’t phone NHS 111

My phone doesn’t allow me to call 111. The problem started a few months ago. It was fine before. Now when I try to call it goes straight to “call ended”, doesn’t even ring. I have stage 4 cancer and often need to phone 111 and it’s worrying me that i...

Lilz by Level 1: Joiner
  • 1556 Views
  • 3 replies
  • 0 kudos

pac

how to get pac number without service from O2

qs by Level 1: Joiner
  • 530 Views
  • 3 replies
  • 0 kudos

Resolved! Red flashing light?

Hi So my mom's Moto E20 is flashing red and just need advice on what it is and how to stop it. It started last night was the first time she spotted it and I thought maybe Los battery but she had over 50% left so don't think it's that. I took photos t...

IMG_20240125_100047724_115259.jpg IMG_20240125_100149536_115223.jpg
Hugo4ever by Level 1: Joiner
  • 1665 Views
  • 9 replies
  • 0 kudos

Resolved! Can the MacAFee app be reinstalled?

Recently changed phones ( Android to Android- Samsung to Google) due to an upgrade. This app icon didn’t transfer over unfortunately so although I’m paying for the standard service I can’t see it to use it on my new phone. Do I still have to go to th...

HelenH by Level 1: Joiner
  • 700 Views
  • 3 replies
  • 0 kudos

Erika

Hello.I am writing because I stopped receiving text messages since 10/10/23. Since then many phone calls have been made, many hours on the phone. I was promised the investigation. I haven’t heard anything. This is extremely important for my banking a...

Erican-2 by Level 1: Joiner
  • 750 Views
  • 3 replies
  • 0 kudos