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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 3251 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5165 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 16262 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8239 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7624 Views
  • 6 replies
  • 0 kudos

Apple Watch cellular connection

I have been stuck on ‘activating’ for over 24 hours in mobile data within the watch app and customer services not responding

12344 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Resolved! statment

l cant login to my online account all time l have info that service not avable ,how l can login

aaaryb by Level 1: Joiner
  • 183 Views
  • 1 replies
  • 0 kudos

Resolved! Link watch to new number.

Hi I need to swap my watch from number. I will no longer be using my old number in a day or two. I didn't upgrade my old number as you (o2) didn't offer a suitable deal so I chose to take out a brand new contract with o2 instead which is very disgrac...

Tom261 by Level 1: Joiner
  • 205 Views
  • 1 replies
  • 0 kudos

Resolved! voicemail

How do I find my voicemail number?. I must have deleted it.

NealA by Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

no Incoming calls since moving to 02

Hi, I've had no Incoming calls since moving to 02 from 24th June 2023. Called and online helpline, chatted on facebook page and visited shop but no luck. Can anyone sort this or do I move back to 3Mobile/SMARTY? Thanks Peter

PogiPeter by Level 1: Joiner
  • 211 Views
  • 2 replies
  • 0 kudos

Calls from one phone not always ringing on mine

When my wife calls, sometimes my phone rings normally, sometimes her call goes straight to voicemail, sometimes nothing happens at all. This doesn't happen with any other caller. I've tried blocking her and then unblocking, but that hasn't solved the...

Hornet by Level 1: Joiner
  • 182 Views
  • 1 replies
  • 0 kudos

Apple Watch ultra data setup code 14

I have rang about a week ago the guy said it will be sorted in 3 days still the same code coming up. I have had the watch about 2 weeks and am getting frustrated that I am not getting anywhere.i have read on here about a esim reset can anybody help p...

Ander by Level 1: Joiner
  • 242 Views
  • 3 replies
  • 0 kudos