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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2979 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5068 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15900 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8096 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7470 Views
  • 6 replies
  • 0 kudos

My account

i can't log into my O2 account. Tried changing password but it doesn't work!

Me007 by Level 1: Joiner
  • 179 Views
  • 2 replies
  • 0 kudos

Paid bill

Hello,  my bill has been paid but Im still cut off from 4G?

Nkee by Level 1: Joiner
  • 169 Views
  • 2 replies
  • 0 kudos

Resolved! Verication messages/calls drom Whatsapp not being received after transferring from ANDROID to iPhone

I am experiencing the same problem as many others reported on this forum in that having set up a new (to me) iphone I cannot receive the necessary verification message or a return call from Whatsapp to enable the latter. The discussion here appears t...

SimonJ by Level 1: Joiner
  • 401 Views
  • 5 replies
  • 0 kudos

Error code 14

My watch wont allow me to set up my mobile plan, it keeps saying code 14, can anyone help please?

Mason999 by Level 1: Joiner
  • 201 Views
  • 3 replies
  • 0 kudos

PAC code not working

Gave PAC code two days ago.  Still not changed 

JeanB by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

Unblock +18

I want prove I’m + 18 I have a SIM card giffgaff but network is from O2 and I need access adult content

Natally by Level 1: Joiner
  • 143 Views
  • 1 replies
  • 0 kudos

error04

hi all, ive just tried to download and view my bills and all that keeps coming up is the error04 code, can any one help in how i could resolve this please.

ralman by Level 1: Joiner
  • 159 Views
  • 2 replies
  • 0 kudos

Unable to receive OTP text message - in Australia

Hi, i have an 02 e-sim on a monthly plan. I am unable receive OTP text message from my UK Bank/ Insurance companies since moving to Australia earlier this year. my phone has two sims (Physical one for Aus and e-sim for UK). The e-sim was set up in UK...

NikkiG88 by Level 1: Joiner
  • 168 Views
  • 1 replies
  • 0 kudos

My app

Why is it saying my 02 app is not available yet and to wait 48 hours all I did was reset password

Claire36 by Level 1: Joiner
  • 125 Views
  • 1 replies
  • 0 kudos