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No mobile or phone signal in my area for months

My postcode is OX5 1AL and, for some reason, the mobile phone and data signal is suddenly really bad and inside the houses it doesn't work at all. This effects me and my neighbours and the problem has been going on for over a year. I've tried using t...

Resolved! 2G and 3G switch off

I've had a message from 02 telling me about the switch off, and that I need to change my phone, and that I have to go to a store before 7th May to do this. I can't get to a store as I'm housebound, so what do I do? I've tried contacting 02 on live ch...

O2 Guru call back

Help, I requested a Guru callback on Tuesday, was told they would call back within 24hrs, it is Friday now and no call. What do you have to do at O2 to get network help?

Resolved! Replacement SIM card?

Hi everyoneSorry if this is a silly question but I have autism and I cant seem to find what I need.My SIM is apparently damaged, my phone is on emergency calls only no data notning doesn't matter where I am. But I tried to set my calls to divert and ...

Cherriuz by • Level 1: Joiner
  • 238 Views
  • 5 replies
  • 0 kudos

Resolved! Roaming Not Working

I have a pay monthly contract that includes Europe roaming. I am currently on a cruise around Spain and have been unable to get roaming at any of the stops. All the data settings look ok but if I go to 'about phone'--'sim 1 status'__'mobile network s...

Daveoc by • Level 1: Joiner
  • 259 Views
  • 3 replies
  • 0 kudos

SIM SWAP not working.

Hello, Reaching out as I am at my wits end with O2 "live chat". I haven't been able to receive incoming or make outgoing calls for over two weeks now. I've reported this four times, each time being told it will be fixed in 3 days and each time nothin...

Activating NHS discount code

I am trying to apply my NHS discount on a phone and plan I just bought but the site just keeps saying we are experiencing technical difficulties please try later. I'm aware i only have a limited time to apply this discount. Can anyone help?

P1walker by • Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

No access to anything

I currently cannot access my o2 account on the app, I can’t use any calls, texts or 4g can someone please contact me or help with this?

Craigr-1 by • Level 1: Joiner
  • 113 Views
  • 2 replies
  • 0 kudos
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