Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

How do I stop unsolicited calls from another country

In the last two weeks I have noticed unsolicited calls from 'Armenia'. I reject these calls and block them but the number constantly changes. eg:+374 44 761481+374 44 604545+374 44 802394+374 44 552806 I noticed on my upcoming bill that there is a ch...

Resolved! Fixed Dialling

When wanting to use this option on the phone, and so choosing 'ON', the phone then asks for a PIN number before it can action the request. If the user doesn't know the PIN number which is being asked for, or if they've forgotten it, how can this choi...

Bagpuss by Level 1: Joiner
  • 273 Views
  • 4 replies
  • 0 kudos

O2 upgrades 'auto dialler' wont stop calling me!

I'm getting multiple calls a week from 'O2' badgering me about upgrades. The calls are always from different numbers with their locations showing from various cities around the UK. The call is 'backed up' with a txt asking me to contact them. It's ge...

No data

My network has suddenly stopped working, why is this? It’s down on all 3 phones connected to my account

Becs84 by Level 1: Joiner
  • 404 Views
  • 12 replies
  • 0 kudos

Support Needed for Failed Port-In Request (EE to O2)

Hi,I urgently need support regarding a failed port-in request from EE to O2. The communication from O2 has been terrible—no one has been following up with me, and I’ve had to call at least 20 times to chase updates, only to receive very little inform...

Nufcdr by Level 1: Joiner
  • 211 Views
  • 5 replies
  • 0 kudos

Resolved! New Iphone set up

Hi, I joined O2 about 8 weeks ago on a sim only contract but ported my old number from EE across to O2 and the new number was logged on the O2 account as an alias. This week I got a new handset and havent manged to complete the set up process unfortu...

JohnC3 by Level 1: Joiner
  • 327 Views
  • 4 replies
  • 0 kudos

No network / data

My iphone and apple watch both have no network or data from an hour or so ago. I've checked and it says no issues in my areaI've restarted my phoneI've manually selected o2 Still no luck. Tried the live chat on the o2 app (I can connect to my wifi) b...

bownyboy by Level 1: Joiner
  • 382 Views
  • 9 replies
  • 0 kudos

Area Codes

I've noticed recently that some of my calls/messages look like I've sent them from a different country, because they've been automatically prefixed with an area code. Even if I'm in the same locality, so there's no need for any different country code...

Bagpuss by Level 1: Joiner
  • 237 Views
  • 5 replies
  • 0 kudos

Mobile Data Drops Out

Hi, Since I swapped to an esim last year my mobile data always cuts off after a couple of minutes. I have to put the phone into airplane mode and then back to normal mode to get it working for a couple more mins. I have reset the phone, reset the net...

A-CS bar?

Hi - phone was working fine on a brand new contract but suddenly stopped receiving data, texts and calls, and it turns out an A-CS bar has been put on my account for no apparent reason by the ‘Corporate Higher Security Team’ (whatever that is) Anyone...

Skip_ by Level 1: Joiner
  • 198 Views
  • 1 replies
  • 0 kudos