Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have just been transferred over to o2 from virgin. I received an email regarding my direct debit and my name is wrong. How can I change this?
Hii am an O2 customer We are going to Egypt on holiday shortly. Will I be able to make texts and or telephone calls to family in England without charge whilst we are there?Also what is the situation with data roaming?
Can I just setup a new DD and cancel my old one as I've changed banks?
Hi, going to US in a few weeks and i ws just checking out costs using my O2 there. I am on Volt monthly contract. So i have the option of using O2 travel as a bolt on which comes up as Free, is this really free or do i still pay the £6 a day? Does th...
I am trying to verify my age and have been told to do this online from the my o2 page and selecting more however I can’t find a more tab at the top of my screen
How do I access my account to see allowances
Hi, last night I made a payment for early upgrade and then chose to go to sim only. The payment came out of my bank and I received the documents but my 02 account does not show any record of this and still says I can upgrade. Please could you advise ...
As a customer of O2 and Virgin Media I am entitled to Volt benefits. How do I get them?
Hello, I need a micro sim card as I now have an apple Phone and my old SIM card is too big to fit it, how do I go about getting a micro sim and swapping from my old mini sim to a micro sim?
Hi All, Pasting a previous post that I have seen on here as I am having the same issue. I received my Apple Watch Series 8 yesterday purchased directly from O2 and cannot activate mobile data, during the many attempts I get one of the following error...
