Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Cap

How do I put a cap on my account

Resolved! Physical sign card not working

Changed to a new iPhone, as part of the migration the physical SIM card will no longer connect to the network. I downloaded the digit sim which sort of worked, but caused lots of hassle with how contacts were stored, how to call via google etc. so de...

ALEXGT by Level 1: Joiner
  • 975 Views
  • 1 replies
  • 0 kudos

Rolling plan not gone out

Hi. My rolling plan has expired but not gone out of my account. I have lost my rolling data that I have saved. I have money in my account to pay rolling plan. I don’t understand why it hasn’t gone out

Jack34 by Level 1: Joiner
  • 659 Views
  • 2 replies
  • 0 kudos

Issues with your recycle/switch up selection

Hi, im trying to upgrade my phone, but i am unable to as my basket has crashed and i dont want to do my credit check again as this will affect my credit score, money has already been taken out! Please help.

Dante93 by Level 1: Joiner
  • 1019 Views
  • 1 replies
  • 0 kudos

Resolved! New sim

I bought a sim for £15 dose this not come with it topped up?

Ciaran396 by Level 1: Joiner
  • 805 Views
  • 4 replies
  • 0 kudos

Patchy mobile phone coverage in village

Outside coverage is patchy. Inside it is poor. Who should I talk to about this, with the possible solution to erect a mobile phone mast in the village?

AndrewKM by Level 1: Joiner
  • 764 Views
  • 3 replies
  • 0 kudos

New Sim

Hi, I need a new sim for an iPhone SE that my daughter has given to me. My very old phone is no longer charging therefore I can't receive your text messages on it. I now can't access my o2 account as a text needs to be sent to verify. Please could yo...