Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Call abroad from UK

Can't seem to make international calls from the UK on my O2 Pay monthly. Any ideas why this is the case?Thanks

Boogie68 by Level 1: Joiner
  • 327 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 9 not connecting to existing mobile service plan

I have recently updated my Apple Watch Series 5 to an Apple Watch series 9 and have been unable to connect to the £7 mobile service plan which I am paying. I have paired and unpaired my watch repeatedly on advice from the o2 chat support. Previously ...

BM60 by Level 1: Joiner
  • 555 Views
  • 1 replies
  • 0 kudos

Resolved! Account locked/problem?

Hi! My wifes sim card ends today (on another network) and I was looking at some O2 deals to buy her a new one. In the process I had to sign her up using her email and at the checkout I had an error about some details not matching up or something. So ...

SagarS93 by Level 1: Joiner
  • 2532 Views
  • 2 replies
  • 0 kudos

Has AT&T stopped O2 connecting in US Los Angeles - SOS HPLMN?

I frequently travel to the US but recently I've found myself having no connection in LA, I have to manually roam to T-Mobile to get any network/service. Does O2 have issues with AT&T? Would it make sense that my HPLMN list is still forcing my phone t...

Goibs by Level 1: Joiner
  • 1053 Views
  • 5 replies
  • 0 kudos

My accoutt

My account whot activte its still saying 48hrs its already been 48 hrs my account still heasnt been acticevited

Address Drop-down not popping up for ANY address entered

Hello, Trying to renew my rolling data plan atm and have tried two separate cards (one being my partner’s and having a completely separate billing address) for both cards im getting the error message that ‘We couldnt find an address, Please try again...

jamiii by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! dissatisfaction

I used my insurance service but unfortunately the phone that was returned to me did not meet my requirements at all and I am very disappointed please follow up if you can

Can’t receive o2 texts

Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you

Liz1981 by Level 1: Joiner
  • 528 Views
  • 2 replies
  • 0 kudos