Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi over the last few months my phone is dropping audio on phone call. It happens very frequently and already today it has done it 3 times. On Monday I took my phone to Apple shop Genius Bar and they checked everything to make sure there is nothing wr...
Hi, I recently moved over from virgin media to 02. My phone number seems to have been associated too 2 of my email addresses though and now I can't log in with one email and the other I can log in to, but it doesn't show any of my account information...
I'm having an issue with my AWU - I have the dreaded 'error code 14' message. I've called 202 who are absolutely useless in this regard - they've escalated it twice but I'm yet to get a call back. I've exhausted every other option to try and get it t...
Hi, I've moved to O2, have sent off the PAC to keep my existing number. When do I swap the phone sim for the new O2 one? Now or when I am told the number has been migrated over.Thanks
I’ve been trying to login into the o2 app on my phone but it always says oops, something went wrong. I can login online though but not through the app
hello i recently upgraded my phone and sim, and since 9th July i have had no 4G Signal.reset network lasts for around an hour, most it lasted for is 6 hours at home.sim swap didn't do anything . have tried another device still no good.
I recently came to India for vacation. Until yesterday I was getting the texts, but now I'm not receiving any texts. This is very important, as i need to receive some critical texts. Kindly help resolve. TIA
Hi all, I'm after a bit of help.I've had three phones and contracts transferred from Virgin to o2 and I received a sim in the post for the iphone. The two androids moved across automatically but weeks later my phone has now lost the ability to use mo...
Hi, how can I share some of my data with family?Thanks
@O2Emmaplease can you help? I'm porting from Plusnet to O2. My Plusnet SIM stopped working yesterday but my old number still hasn't been transferred. It seems to be stuck.
