Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hey. I haven't had signal at my work for a week. O2 say they aren't any faults in my area. IV tried restarting my phone, manually selecting a network but there all at 0 bars. Also tried reset network settings. Any help would be amazing thanks
Hi there how do I find out when network will be back to normal? I’ve signed up for updates but the issue has been going on for well over a month (could be over 2) and I just keep getting texts to say ‘sorry our engineers are working on it’ with no ex...
I can’t sign in to My O2 since yesterday.
I can’t seem to change details on my phone as my date of birth is wrong what do I do
I have a netgear on monthly tariff with you. For the past few weeks every time I try to use it, especially for streaming, which is why I looked to such a device in the first place, I keep getting problems. "Not enough band width ... try again" is a r...
I have two phones with different SIMS on my account. However, I can’t find the second one anywhere. Only twice today when I was clicked on ‘My O2’ did it suddenly show the two phones so I could select the one I wanted, but every other time it only sh...
My S22 Ultra is not accepting my PIN. I tried restarting using my fingerprint but still can't get past the sign in screen. It's the same PIN i've always used. How can I get in? Is there anything that O2 can send to my phone to unlock it? Many thanks
If I do not answer an inbound call, callers often receive a message 'This number is not recognised'.Don't know how this is, or how to correct it.
I have a Oneplus phone and have enabled wifi calling, but it does not work. If I swap in my wife's EE sim, Wifi calling works. The problem is with O2 but why? I have spent fruitless hours on the phone (mainly on hold) with EE and the understaffed tea...
Today I ordered a new iPhone. I currently DO NOT have a phone. Here's my problem. I spent over two and a half hours on the phone to o2. I kept getting passed over to another person. They asked me the same things time and time again and gave me the sa...
