Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Does anyone know what this outage charge allowance change is regarding ?Lots of people have received it and No response from O2. That's shocking!
Hi there, Received a text message from O2 this morning saying that 4G calling had been disabled for my phone. Also noticed that Wi-Fi calling, which had been working after my move from Virgin on 1st Aug, was also not working. If I try and enable Wi-f...
Hi. Due to get my new phone today. Will it come unlocked so i can use another networks sim?
I was with BT and wanted to move across to O2.I got my PAC code from BT and gave it to O2.I signed up to a O2 sim only contract and received the sim card.The network was poor so I invoked my 14 cancellation, I was ensured the porting would no longer ...
Hi folks, I know this has been asked before but I would really appreciate some help.Since migrating from Virgin Media and after inserting a new sim sent to me by O2 every call I receive does not show caller ID but shows Unknown number.It is important...
I have had virtually no network coverage around my home address for 3 years despite in clear sight of 2 masts. O2 Network checker repeatedly says there is a fault on the mast, then says its fixed, then a couple of days later says there is a fault. I ...
This morning I recieved two (2) texts This morning stating that I have placed an order. Order numberNC16675191 (that is text onw (1)Tex two staes this (new) order is forOvercharge Allowance harges for callSMSMMSIntenational TextsVoicemail. I DID NOT ...
Received a text today from O2 referencing an order NC[Removed] - I have no idea what this is and have not made any purchases or changes. The notification came at 2 am. Is this a scam? or something else?
I am trying to update my direct debit details but an error stating that "Sorry, there was an error updating your payment details. Please try again later.
Hi i have downloaded 02 app as new customer from virgin. However i cant log into account
