Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

Screenshot_20231007-210417.png Screenshot_20231008-031712.png Screenshot_20231001-031921.png Screenshot_20231007-113140.png
Grammo by Level 1: Joiner
  • 2973 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5065 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15887 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8081 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7466 Views
  • 6 replies
  • 0 kudos

transferring contract to new sim

My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...

Julia9 by Level 1: Joiner
  • 256 Views
  • 2 replies
  • 0 kudos

Voicemail

Despite inputting the correct phone number when asked to fo this on voicemail..i am told..'this is the wrong number'!!!Very annoying and frustrating What is the answer??Help!!!

SCOTTMAC by Level 1: Joiner
  • 232 Views
  • 3 replies
  • 0 kudos

Free 3 months Apple TV not working ?

I recently saw the O2 priority offer of 3 months free Apple TV for new users Been trying to get it to work ...o2's link won't work ...the code doesn't work ....and I managed to join apple and tried the code within my new apple account and that won't ...

Repetitive texts-how to stop?

Hi, I recently changed my phone and have been getting bombarded with a text message from 02 saying I am not set up for visual voicemail - how can I get these to stop please? I get around 15 a day.

Pauline67 by Level 1: Joiner
  • 255 Views
  • 2 replies
  • 0 kudos

Resolved! Is Idata still a thing?

Last time I went to Lanzarote data only worked with hotel wi-fi. Calls and texts were ok. I have seen other people earlier saying Idata needs to be turned on by o2. Is this still a thing? I am going to Lanzarote again and need to be prepared.

Samsung Galaxy 4 watch

I'm not too good with technical stuff as such but I've set up my watch and its connected to my phone. Does anyone know how I set the watch up to make a call from the watch etc? I need the watch set up so that if I am not near my phone, ie: I'm in the...

Claire_74 by Level 1: Joiner
  • 217 Views
  • 2 replies
  • 0 kudos

Resolved! BT email account

Why does my Pixel 7 stop synching my BT email account on a regular basis

AWW by Level 1: Joiner
  • 172 Views
  • 1 replies
  • 0 kudos