Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi, why is Travel inclusive zone bolt on not working now? It says I need to buy a data bolt on? I have been in usa for 10 days with no issues til now
O2 have lost my number during a port from another port network, can anyone help me? O2 just keeptrying to do the form again or hanging up!
Hi I was recently transferred from Virgin to O2 , my problem is my phone is currently having issues so tried my back up and I am being asked for PIN/Puck code , I have tried the O2 website entering my mob num and ticking not a robot but just keeps co...
Hi, my phone still thinks it’s a virgin phone even with the new O2 sim in it no have not service. Please help.
Hello, My data usage has not updated on the app for weeks, so I have no idea how much data I am using. I have tried logging in and logging out, and logging in through the website. The app is showing me false information, and I am worried that I will ...
My Virgin contract has just been transferred to o2. I have a fairly old samsung galaxy phone which I dropped last week, smashing the screen quite badly. I have been given a samsung galaxy phone that is a newer model with which my contract sim is not ...
HiHaving just joined o2 via the Virginmedia changeover.When I get a voicemail message, my phone message tells me to dial 905, which when I dial it, it is an invalid number.I then have to dial 901 to retrieve the voicemail. One member of the 'o2 commu...
Despite inputting the correct phone number when asked to fo this on voicemail..i am told..'this is the wrong number'!!!Very annoying and frustrating What is the answer??Help!!!
My phone is not receiving one time pass codes from my bank.
I recently saw the O2 priority offer of 3 months free Apple TV for new users Been trying to get it to work ...o2's link won't work ...the code doesn't work ....and I managed to join apple and tried the code within my new apple account and that won't ...
