Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am with 02 via virgin. I am having trouble getting into my app. It keeps saying wait 48 hours that was about 2 weeks ago and still saying it
Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?thanks Matk
I change from pay as you go to pay monthly some time ago. I want to keep my original pay as you go number. I filled in online form and called customer service a few times. But the number is still not transferred. The PAC code will be expired in a few...
HelloI have top up with 10 pounds . Can anyone tell me how to pick a plan . I am struggling to find out.thank you.
I don't get text messages from my bank.
just like many others, My apple watch data plan does not seem to be activating, it's been over a week now. can the support heroes for this issue @O2Ellie or @O2Sarah- help out here? Thanks
hello i would like to set up a debit order off my credit card please advise how I do this David
How do I cancel Disney+ ?
I've swapped the wrong SIM how to I change things back and start again?
Hi, I can only receive text messages from contacts using providers other than O2. This has only just started happening. Any thoughts?O2 help via phone no use so far.
