Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Could you please guide me how to activate roaming as I am travelling to Rhodes(Greece)Also, I downloaded the app and is not working. I have changed the passwords several times and I could go in just ones using the app.
Hi,travelling around Spain for 10 days and the last 2 days I’ve been in Seville with no data issues as soon as I got off the plane. Today I travelled to Malaga and suddenly it says full bars but ‘E’ only so won’t connect to date. Have tried switching...
How to connect apple cellular watch ? Do I need a separate contract
Since the virgin to o2 changeover, when anyone calls who is in my contacts, it comes up as unknown number ?
Hi all, Weird problem here. My IMEI number on my handset has been blacklisted. I did not request this, I bought the handset outright direct from google in 2021, it has never been lost or stolen. Now everyone is saying because they did not place the b...
Hey, I've inserted my Sim that came in the mail yesterday and left it 24 hours but its still saying Sim not provisioned. I can't call you to sort this out since the phone won't work and don't have access to a phone line so can someone please activate...
Hiarrived in Spain yesterday from U.K. and simply can’t connect to internet outside of apartment wifi
After transferring from Virgin media to O2, with the same phone and number, but a new sim, every call I receive comes up as caller unknown, even calls from my contact list.
My Phone has been running down very quickly for 3 days and now I have a message at the top of my phone indicating that there is No Sim Card - No Service? My bill paying is up to date with the next one coming tomorrow? Is there a problem with the seri...
I have payed my phone bill and I now have no internet connection it has gone from 4gto 3g .been like this for nearly a week .
