Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can’t turn Wi-Fi or 4g calling on
When I try to sign in to My 02 account it asks me to download ….this never happened before and seems to coincide with notification od D/D system
Hello, I have recently received an O2 SIM card from virgin media but they have used an email that does not exist so I am unable to log on to my O2 account to see any bills and would like to know if there is a way to change this as I would like to get...
My phone shows as having signal and lets me make and receive phone calls but then within a few seconds the line cuts out. It has been happening this for a few weeks now!
Hi there. I have no data on my Apple ultra. I have spoken to O2 on numerous occasions and other than getting pushed from pillar to post I get nowhere. I can receive calls but there is no data whatsoever. I’ve tried everything. I’m sick of holding on ...
Hi I have a pay monthly phone and need to add the Travel bolt on for my holiday next week. But when sending the message to 23336, I get the Cannot send message to O2 - error 0 code. Any ideas how I can getbn round this?Thanks in advance.Roy
Hi there a can't receive security txt message from my bank in Poland
I travelled to China and 4G worked for a couple of days but then stopped. I assumed some issue with roaming but I've been back in the UK a week and still no 4G. Everything else is fine - calls/SMS/WiFi.I've tried restarting, setting a new APN based o...
Hello, Just got a new iPhone. When I paired my watch to it, the cellular data wouldn’t activate and gave me error 14. I see on other threads this is an easy fix, but no one has detailed the process! Can anyone help? Thanks
I'm in southern Cyprus and have had a message from O2 saying I need to buy a bolt on for data. I had been told in the o2 shop that there would be no additional charges under my normal uk plan. Can you please confirm this is correct.
