Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Dear all, I travelled to Italy yesterday and received a message that I have free roaming. However my data doesn’t work, and I cannot make/receive calls. Can anyone help please? thank you
I changed my o2 contract a month ago for myself and two other family members since then I am having very poor signal, can't even make WhatsApp calls.
Running out of data and it is currently not possible for me to add a Bolt On - not on the App (it just leads to a dead page), nor on the website. Anyone got a suggestion or know what the problem is?
More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)More info (Highlight to read)I have switched to 02 from Virgin mobile a few months back and I can't send messages or receive calls or even connect to the internet ...
I can't sign in my o2 apps
Hello, I'd like to switch my esim from my old phone (iphone SE2022) to my new phone (iphone 13).I am currently out of the country. Please instruct me on how I should do this. Thank you in advance,Nikola.
I'm in istanbul what do I need to add to be able to use data?
Since getting the new i phone and sim, all my incoming calls show no caller id. I receive many calls a day and it’s very frustrating. I do not have this issue with text messages or voicemail. I am unable to block anyone though, as when I do, their ca...
Just like to know if my uk data 100gb can be used free of charge in Europe I came accross from virgin and it did If it is free what does this mean “Data Roaming Monthly Cap £51.50 Inc. VAT”Thanks
I have a problem getting into my account through app as I have just changed to a sim only package I keep changing my pass word but it keeps saying my email & password do not match up I had this problem before can you check what email you have fir me ...
