Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
i’ve had a text this morning from “my O2” saying that my order has gone through, it’s an NC order number, but i haven’t ordered anything! when i’ve checked on my app it says vas change, and now i’m really worried! what can i do!?
Hello, i am facing big problem, no internet connection, no signal, yesterday and today. Now started but the speed is just 4.why this is happening in the middle of UK? At a working day?
My app don't work
Hi all Bit of a strange one I can receive text messages and make phone calls but cannot receive phone calls from everyone I can get calls from some numbers but not all.. I have checked and they aren't blocked I have reset my settings I have even had ...
Hi,I'm not able to make calls to specific numbers. I know for a fact that my phone is working, because I'm receiving texts and calls from other numbers. I'm also able to call my work phone, so I am able to make outgoing calls. I can't even get throug...
Can anyone provide me with a phone number to speak to someone and make a complaint and actually have that person assist me in resolving the technical issue I have been facing for 2 months?! Bought an Apple watch in June and could not receive or make ...
I intend to buy a new iPhone wile in France where I am planning to visit for three months. Will it be possible to do an eSIM swop wile I’m away and activate by new phone? Or do I have to wait until I return to the UK
Have tried to change password as forgotten mine. It says it’s sent a figured code to my phone but it’s not sending it to my phone number but to one I’ve never had
Hi, I arrived in Italy yesterday which is the date my 100g data sim was organised and activated to start on but it’s not working . I’ve tried rebooting my phone, I’ve checked the data roaming is on and that the APN details are correct.why is the card...
Hi, I'm trying to download my latest bill in pdf format, but I can't get to where I can download my bill.After logging in to https://accounts.o2.co.uk clicking my mobile phone number/contract underneath "Pay monthly" doesn't do anything. I tried in t...
