Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I recently upgraded my phone and in 24 hours I have to keep updating the software 14 times, I got hold of someone on 202 and got a new phone delivered today, it's doing the same thing, I'm on my 5th update since 3pm today. Is there an issue with the ...
Hello, I just arrived in Greece and my roaming is not working. Have contacted customer service, they are saying they cant see any issue their end. I've tried reseting etc. For the aps change, if the username/password for mobile.o2.co.uk is vertigo/pa...
When will my number be switched on?
Hi I'm contacting you as my signal is not working since yesterday....it only works when connected to WiFi I had this problem with use a couple months ago and it took ages to resolve I want this fixing ASAP as I need my phone for work
My husband has locked his phone and needs a pick code but we are in Norway and my phone won’t connect to ask for code for him can you help
Since my phone changed over from virgin mobile I'm struggling to get any reception anywhere
I can't get mobile data at all - This has been an issue ever since my plan moved from virgin mobile to O2. I have tried my SIM in the other slot and reset my phone multiple times. What could be the issue?
I phoned on 1 September and was promised an unlatch code would be sent to me between 72 hours and 7 days. It hasn’t arrived. My contract with O2 has now ended please send me the code so that I can use my new Virgin SIM
I have a rolling monthly contract recently migrated from Virgin to O2 and wish to migrate that number to a new phone/sim deal just taken out on O2 - I keep getting customer service telling me it’s done and then to wait 24 hours - now just been told i...
My network shows as O2 54.0 Can you explain this to me please? Many thanks
