Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello everyone, I am looking for some advice please, my current old Samsung Galaxy A51 4G phone has been playing up recently and I am about to get a replacement Samsung Galaxy S20 5G phone. My current old O2 Sim card which I assume is 3 or 4G is also...
My O2 not recognising my email address/date of birth/last four digits of bank acc/New passwords?? Why is this please. O2 customer for at least 20 years and always input a four digit code to access my account before today.
Hi, We have never had brilliant signal at our house - we can only make phone calls on one side of our house or right at the top of the garden, and even then it is not always reliable. This has never really worried us as we enjoyed the peace.However, ...
Recently joined from another provider and cannot send sms messages from an iphone7
I can't send text messages on messenger just comes up can't send messages on this network
Hi I have no 4G or internet unless on Wi-Fi but my calls are still working. I have taken all the steps advised but it still isn’t working. Thank you.
I had my ipad stolen while on holiday so reported it to 02 and ordered a new one which arrived the following day, then the same day my phone stopped working saying "sim not activated on network". I phoned 02 who sent a new sim for both my phone and t...
Hello When I receive calls from certain numbers my phone rings but the person calling cannot hear me, and I have to call them back and the call works fine. On investigation the person calling hears no ringing and their phone does not show that the ca...
I recently returned from holiday.while there I wired my 4 month old Apple Watch ultra in the poolfor about half an hour and it went weird!did the expel water and then it went wrong and the SOS alarm kept going off.I let it run out of charge left it a...
