Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I've been moved from Virgin to O2 for about 2 monrhs ago and I get "Unknown" or "private number" as my caller Id on incoming. Its not my phone as an 02 shop have tried SIM in another phone . I have had a new SIM but still have the issue. Shop suggest...
I bought sim card and top-up £10. But I can't send text. But when I check my balance, they said I have unlimited text. I can't approach My O2 too. pls let me know the pronlems.
My iPhone just died. It won’t charge, re-boot or anything that is suggested. It’s only just 12 months old. I’m abroad on holiday so how do I get O2 to help me?
I have tried logging in to MyO2 from my PC several times today - all I get is a blank screen after entering my login details.I have tried Chrome and Bing, I have cleared the cache and cookies. I have rebooted the PC. Nothing works.On my iPad it works...
The toggle to enable WiFi calling iphone12 switches of and not help in my account to enable does WiFi calling not work with iPhone 12 and 5g?
My husband and I are both 02 customers..we have had no wifi or network for the last week. We have a 5 year old child and have no way to make emergency call. We cannot recieve or make any calls. Please could you look into this. As a matter of urgency....
How I get rewards information regarding entertainment?
Hi. I have recently been transferred from Virgin Media to O2. I now have an O2 sim in my One+ 8T Android phone but cannot connect to o2 on the London Underground.Any suggestions, please? Four of your stores have so far been unable to solve this.
My son is on a trip to Paris with the school but his o2 network isn’t working so I can’t contact him
Why does all 4 of my o2 sim accounts keep dropping off during a phone call, my line goes silent for 8 to 15 seconds and then comes back on meanwhile I’ve missed part of a conversation. This has been happening since way last year and I’ve reported it ...
