Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Im trying to keep updated of my order and the your orders page is not accessible the web site is very broken again this morning, i presume its people retrying from Friday to place an order causing a load as a web developer myself its a very poor show...
Hi,it's 3rd time I'm completely loosing network after an update.Only around 2 weeks ago I lost all my date because I had to reset my phone to factory settings and today it happened again.I have a child with special needs and complex health needs,I al...
Hello,I am just wondering why I am unable to visit certain sites
Why does my internet not work when I am out and about. I have plenty of data but no connection
In the past week or so, it's become next to impossible to send text messages, why is this? My device works perfectly and has never had an issue before. Sending a simple message takes several attempts now and incoming messages appear delayed and out o...
Over the last week I have woken up to a blank screen on my iPhone 14 pro Max, the phone is still on but obviously I cannot do anything while it is in this mode, the first time it last one & half hours & a few days ago it lasted for two & half hours.I...
Good afternoon,I've been trying to log in to My O2 to view/pay my bill, but I can't get past the phone number confirmation. I've put in my number several times and double-checked it is the right one, but no confirmation text has been sent. Is there a...
Hi my mum has damaged her sim card which is the old classic pay as you go, im reading that is no longer running but hoping there is a way to get a new sim as she is still a customer and has credit left. James
All my Incoming calls are Unknown, which includes Contacts stored on phone. I have caller ID and Spam protection turned on. I have reset Phone on numerous occasions, problem still remains.This problem arose when I changed my Sim card to a new one. Be...
