Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Just came back from travelling in europe and now calls won't connect?Texts work fineLooks like I'm connected to O2 network just fineTried to manually connect to other network but sim won't allow that Any tips on why call will not connect? Phone just ...
Often when i send a text, it doesnt send and not registered on network appears under the unsent text message. Calls fail as well while i am speaking. Thinking of changing to another provider. Can anyone help?
@O2Lisa hello, I have a watch ultra and it will not connect via cellular. I have the data plan on my account and it was working previously on my watch SE. can you please reset my esim on my watch.if you need my info please get in touch
Hi, I am now living abroad and O2 appear to have switched off my phone. It says "Emergency calls only". I did get in contact with them and they said they would call back in 5 minutes....they never did. I have tried to call 202 many times and it just ...
When someone calls me they get the message "the number you have called is not recognised" This has been going on for several months, O2 replaced my sim and I've replaced the phone but the problem persists. What do I need to do?Thanks.
My wife and I were in Italy in August and my data services (Internet) would not work. We both have the iPhone 12 Pro and changed O2 tariffs in June (been with O2 for as long as I can remember) and have used data services abroad several times a year i...
My SIM card has been damaged and need a replacement. My O2 website is not enabling me to do it, only 'swap' sim card but I am not able to as it wants to text to my SIM / Mob number which is not available as damaged. How do I get a replacement SIM car...
Hi community, I recently had my phone stolen and O2 reissued my 5G sim card, the replacement sim card is being used in an older Iphone 7 temporarily. however although it is activated and shows connection to the O2 network in the top left i am unable ...
My phone calls when using the mobile phone signal keeps cutting out and people cannot hear me. I have changed phone and it still happens. WiFi calls work OK though. I rang o2 to order a new sim, the call rep couldn't hear all of my call (the issue). ...
I have requested that my existing phone number be transferred to O2 This request was done on Monday 18th September. I have not had any information that this has been completed. I need the change completed soon. Please advise Kind regards Nigel Taylor...
