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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2980 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5069 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15902 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8097 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7470 Views
  • 6 replies
  • 0 kudos

Resolved! Signal in Germany

Hi I am driver and working all over Europe, I don’t have problems with roaming in other countries except Germany. Right now I don’t have signal at all, sometimes there is signal with no data or just E. I have other sim and on that is full 5g signal r...

KamilPL by Level 1: Joiner
  • 835 Views
  • 8 replies
  • 0 kudos

Hello

I can’t login in my app, I have changed many times my passwords but doesn’t work.

esim swap

new iPhone, esim swap please

Sam6476 by Level 1: Joiner
  • 518 Views
  • 5 replies
  • 0 kudos

Unable to access account that's part of Virgin bundle

Hi there,As part of my Virgin media package I got an unlimited O2 sim, unfortunately the sim has been set up with a nonexistent email address so I can't log onto myO2 to see the details...or reset the password...or change the email address. Annoyed a...

Wi-Fi calling

How do I set up Wi-Fi calling ? I set it up in settings then it asks me to go to the o2 website . I’ve tried to look on the website but I can’t find any details on how to add Wi-Fi calling to my account. Thanks

Bang by Level 1: Joiner
  • 357 Views
  • 6 replies
  • 0 kudos

Website being blocked by O2

My website https://cottonliveson.org is being blocked by O2 but not by any other mobile provider. I have tried livechat and calling 0344 8090202 but have not managed to speak to anyone who might be able to help. I did see that there was an O2 url che...

NicCro by Level 1: Joiner
  • 2115 Views
  • 17 replies
  • 0 kudos