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Issue sending international SMS to the Irish EIR network

Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...

Jimjims89 by • Level 1: Joiner
  • 3173 Views
  • 27 replies
  • 0 kudos

Porting old number

Received new Sim 2 days ago, my old number still has not ported over

Paul1803 by • Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

Number port from EE - can’t receive some SMS

I ported my number from EE two days ago and I’m not receiving any 2 factor verification SMS codes. I’ve called o2 customer service twice and reset my network settings and my phone but there is still an issue. This is causing me problems with accessin...

CatDee42 by • Level 1: Joiner
  • 120 Views
  • 4 replies
  • 0 kudos

Charge to mobile

Can anyone help, I keep getting error messages when I try to charge my apple one subscription and my Xbox game pass subscription to my mobile account.I have spoken to o2 who have said they can’t see any issues with my o2 account.

netwrok out - cant contact O2

For some reason my network is down and I can only make emergency calls. Check the network coverage in my area and that seems fine. Could be an issue with the Esim i have?I've tried contacting the O2 LiveChat to see if I can sort this out but unfortun...

Apple Watch

Hi All i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.I’ve ...

wayne1960 by • Level 1: Joiner
  • 995 Views
  • 15 replies
  • 0 kudos

Resolved! Virgin Mobile to O2

Hi,Has anyone had problems trying to access there account which has been moved to O2 from Virgin Mobile, I have not been able to see my account since I migrated accross in august 2023!!! Michael

eBay 2FA SMS not being received

Other 2FA codes seem to be ok, but eBay ones don’t arrive. Done all the tips, but simply not working.

CraigK by • Level 1: Joiner
  • 154 Views
  • 5 replies
  • 0 kudos

Resolved! RCS MESSAGING

With the introduction of RCS messaging to iOS 18, will O2 UK be supporting this feature for iPhones?

Dab2899 by • Level 1: Joiner
  • 13783 Views
  • 26 replies
  • 2 kudos
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