Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, it’s now been over a week that I haven’t had any cellular connection on my watch. ive called o2 maybe 6/7 times now.from these forums I’ve worked out that all O2 need to do is reset the E sim on my phone.ive been told three times now that they...
Trying to link up Apple Watch with o2 but keep getting an error code 108. This has been with the technical team for 2 weeks now and still nothing. I’m so frustrated and really don’t know what to do. Have followed the Apple Watch activation guide but ...
I'm trying to login to my "MyO2" account but it has stopped letting me do this. The login script now presents me with a page asking me to select a mobile number for it to send a text to. The only number in the drop-down list is one I don't use, don't...
I am in Spain but unable to get my emails. I did and the start of my visit. Now being informed there is a problem with the server. Offers to fix but can’t. Any suggestions on how to fix
Trying to unlock my old phone for daughter to use on different network. After ages on virtual chat yesterday I was sent the wrong thing. Today I just get message to say they are too busy. Help please
I wish to raise a formal complaint connected to the failure to end of payments via DD, but cannot see any messaging facility, just auto responses. Peter Smith
Trying to login to my o2. It says “my o2 isn’t available to you yet, if you’re new to my o2 … etc etc” I have been on my o2 for years and logged in since having this device various times. Can you help me with this?
Recently received new phone but not my new SIM card. I can’t make calls or receive text messages
Hi,I've recently had a nightmare time trying to get help from O2 customer services in connection with a fraud on my account.It seems my account was hijacked but I called O2 with in minutes of them getting on my account. I believe it was stopped on my...
I am unable to access account information for one of my devices on my account. It has just disappeared so unable to access billing info/invoices etc.
