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Forum Posts

Resolved! Dual sim phone query

Can I use a pay as you go plastic sim from another provider in an O2 iPhone 13 with a pay monthly O2 esim

Resolved! eSIM ERROR code 08

Have been trying to set up my sons Apple Watch and airtime sim and all I’m getting is Code 08 call O2 which I have done and had no joy getting this sorted. i also have an Apple Watch and while it’s saying I have O2 under the status section it say no ...

Resolved! Apple Watch connecting

Hi, I am about to buy an Apple Watch 9 but my account is set up with a number that isn’t mine, do I have to order it on my number or can I just connect to it when it comes? If that makes sense

Jontystow by Level 1: Joiner
  • 358 Views
  • 1 replies
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False roaming message

Around an hour ago I received a text message from O2roaming starting 'Welcome to GLOBAL NETWORKS. If you want to use data while you're here...' and instructing me that I need to buy a zone 3 bolt on. Trouble is, I haven't left my house all day. Is th...

nobody1 by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

poor signal

The last few months I have found I need to turn the internet off to speed up web browsing. Now at least half of the time both mine and my sons Apple mobiles will not connect to the home wifi. I am having to turn the wifi connection off most of the ti...

Connection problem from landline

When I call my O2 mobile (REMOVED) from my home phone (Talktalk REMOVED) I always get a message from O2 saying that it is impossible to connect even though the mobile is working correctly otherwise. I cannot understand this and cannot correct the pro...

Mike-B by Level 1: Joiner
  • 355 Views
  • 1 replies
  • 0 kudos

esim not working

I want to talk to a human being. My esim shows as active, but I can't receive or make calls. I urgently need to use my phone

Janina by Level 1: Joiner
  • 393 Views
  • 2 replies
  • 0 kudos