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Forum Posts

no ringing sound

My s23+ does not ring when i receive a call

AKUK by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Resolved! 4g Second SIM for Hotspot Signal Boost in the Shed

Hi,I'm working in the shed on a laptop > connected to personal hotspot from phone, which is taped to the ceiling to get a decent 4g signal for Zoom calls. I think I'll get this 'hotspot router' and tape it to the ceiling instead, then connect laptop ...

jonnydee by Level 1: Joiner
  • 1092 Views
  • 8 replies
  • 0 kudos

Resolved! Legacy number migration

I've not had access to my old legacy phone number for 10 days. STRESSHours of phone calls to the purple legacy team.Started with the letters about the billing changeI phoned them they set up a new account for my 3 numbers on 360They sent sims.Waited ...

R171 by Level 1: Joiner
  • 1295 Views
  • 5 replies
  • 0 kudos

Resolved! Adult sites can’t access

Hello. I purchased my sim card on a seaman’s club named Duckdalben. I was trying to access 18+ sites and cannot access. Can you help me regarding my problem?

Janu17 by Level 1: Joiner
  • 651 Views
  • 1 replies
  • 0 kudos

Resolved! I accidentally ordered an E-sim

I upgraded my sim only contract to a cheaper but accidently ordered an E-sim/ My phone is not compatible with E-sims. I currently have an 02 sim card, is it possible to use that instead of the E-sim?

Resolved! Can't send text message with O2 - error 0

Hello to everyone, I would really appreciate your help please, regarding a problem I'm facing currently with my Samsung S23, while trying to text a specific person/UK number (iPhone). Upon Send, I get a failure and this message pops-up "Can't send me...

Tomh04 by Level 1: Joiner
  • 9356 Views
  • 10 replies
  • 0 kudos

Mobile Data Not Working

Got a new SIM. All settings reset. Device rebooted a few times, but the mobile data not working.

bv1 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos

eSIM activation

Hello, I am an existing 02 customer who switched to a sim only deal last night, still with 02. This was done via an eSIM. I was told to wait for the swap to go through and then log on to my 02 to download it. However, not the swap has gone through, I...

Kim_t by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

SMS Messages When Abroad

I have a zero cap on my monthly account.I am unable to receive SMS messages. Not even from O2 to log into my account!What can I do?

QwameB by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos