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Forum Posts

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2605 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 4925 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15390 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 7872 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7281 Views
  • 6 replies
  • 0 kudos

i am trying to revive my o2 number

i am trying to revive my o2 number [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

jhan2010 by Level 1: Joiner
  • 260 Views
  • 3 replies
  • 0 kudos

No data connection

I’ve had no data connection whilst at work for the past 2 weeks, it shows on the map that there is good signal for the area that I’m in (TS6 6TR) which is not the case, nothing loads and none of my messages or iMessages are sending. Im really not hap...

Ojmajg1 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

Can’t use phone abroad

I can’t seem to be able to access anything unless I am connected to WiFi while I am here on holiday

Jimbob63 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

EE-02 number port, please help me :)

Hello everyone I'm reading so many similar problems with transferring numbers from EE - 02. I've got an issue with iMessage, FaceTime, receiving/sending SMS. I've tried what seems like everything to resolve this. Yesterday they said the number transf...

Kate26 by Level 1: Joiner
  • 446 Views
  • 4 replies
  • 0 kudos

Resolved! Galaxy watch 6 battery

Hi, I've just received a galaxy watch 6, on a full charge its showing only 18hrs of use instead of around 40hrs.I've turned off GPS, removed all but essential apps and it's no different, tried a factory reset too and again, made no difference.I'm jus...

Resolved! Esim on Apple watch

Hello everybody, I have an Iphone 13 which has an O2 sim card for my work number & an E-sim for my personal number. I now have an Apple watch 9 cellular & i’m looking to find out if i need to have another Esim for it OR can i register it with the E-s...

Arty by Level 1: Joiner
  • 955 Views
  • 1 replies
  • 0 kudos

Logging in to o2 app

Cannot log in to the o2 app. Been having problems with this for ages.This is not allowing me to set up my mobile plan for my Apple Watch.

William_k by Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I am trying to request a pac code, and I keep getting obstacles put in my way can you you advise how to do this online

Pac4 by Level 1: Joiner
  • 158 Views
  • 1 replies
  • 0 kudos

Resolved! Sim swap

Having issues with the site and to swap sim

mikeyl83 by Level 1: Joiner
  • 192 Views
  • 1 replies
  • 0 kudos