Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi - I need a Spanish mobile number & think is possible if I purchase a Spanish sim eg with Movistar. Please can anyone tell me how to go about this? I have an iPhone 13 mini. Thanks!
I took delivery of a new Sim yesterday from your Norwich store. I live in rural area with very poor signal and rely on WiFi calling (for mobile calls). When I attempted to enable this on my new iPhone 15 Pro a message advises me to contact O2. But du...
For a few weeks there has been terrible signalaround East Grinstead (RH19). Unless I am on wifi in the town it is very unlikely I can make calls where the person on the other end can hear me, or the phone doesn’t ring at all, and I have no internet. ...
I purchased the 50mg roaming in zone 1 package for my daughters Zone 1 and she has just arrived in the US and it’s not working?
O2 data sim unlimited, Archer MR200 router keeps dropping. What is the APN, no-where does O2 state the settings. It will seemingly connect with any default profile but after an hour or so all devices say 'connected, no internet'I believe the issue is...
I have lost my sim card and need a replacement sim
This is the background to my question. Our present mobile phones are two old, but good and neat little non-smart mobiles (voice calls and texting only). These phones run on the old 2G, which O2 still broadcasts for such purposes. I do not think that ...
I recently signed up for Disney plus on O2 , but it won't let me activate subscription. It's free for 6 months, but I pay £7.99 a month thereafter
Hi, I have registered for switching from giffgaff to O2, and now, I don't know how to follow up the process.
Switched off with no explanation. No unpaid bill. Lots of data left in monthly allowance. No network problems in area. No 5G to replace it.
