Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I cant get a signal on (REMOVED) yet I can on my other phone which is next to it
I need help to change my payment details
So I’ve been trying to get this resolved now for 3 weeks and I’m getting fed up being sent from one place to another , after 2 visits to the store , several phone calls and web chats I still don’t have a watch that is working with mobile data , when ...
Hi my app is no longer letting me log in and I don’t know why? It says I need to contact o2
I live in a rural area and BT broadband was very poor so I opted for Three mobile broadband and router. The Three coverage seems to have changed and I had to look for an alternative. I opted for an O2 SIM (unlimited data and minutes) as I was told th...
Good afternoon! My SIM card has been blocked since Tuesday 7th November. O2 cannot explain why there has been a ‘Proposition Bar’ put on my SIM card. I was using my phone in the UK where I live like normal and it just lost network and I never got it ...
Hi, I have Pixel 7 Pro. WiFi calling is enabled (and does work) however it appears to only come on if I toggle Airplane mode on and off. It doesn't seem to automatically enable itself when signal is dropped (I just get 'no service') This is particula...
Hi, I have topped up my balance with £10. I wish to activate the £10 rolling plan. But it is asking me to put my bank details in again. I have already paid the £10 and it’s in my balance. How to I transfer that to activate the rolling plan? thanksnei...
I spent 8 hours yesterday on various support calls / messages. On Thursday I switched sim only tariff - this involved a new contract (not happened before) and I moved from iphone11 with SIM card to new iPhone 15 on esim. I have had my number since ce...
Hello. I’m extremely infuriated that I’m unable to receive calls and call anyone with this atrocious network. I have 1 bar in a good day on my cellular service. This is getting completely out of hand. I’m unable to call o2 to report this issue BECAUS...
