Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
When I log into my O2 account, under my PAYG details there's a box saying "Are you sure you want to remove this device?".I DO NOT wish to remove it. I have clicked on the link which says "I want to keep this device", but nothing changes - the questio...
Hi all, I hve a bit of a strange issue. Im part of the group who should have been moved over from virgin mobile but have had alot of issues.Virgin Mobile decided I was dead so instead of transfering my account they closed it instead. I contacted them...
I don't receive text messages. I changed the SIM card, I changed the phone, I also checked on other phones, the problem occurs everywhere. I called the hotline and was promised a solution to the problem, but that was not the promise. What else can I ...
Hi, I upgraded 2 days ago and have a new tariff but there is no mobile internet since i upgraded. Can someone help me with this?
All my incoming calls show "No Caller ID" ever since I changed my i-phone and tariff over 2 years ago. I have tried calling Customer Services many times, network resets, and gone in-store and gotten a new sim. In-store agents put my new SIM card into...
Hi my phone has been listed as blacklisted by 02 for no obvious reason.I bought it legitimately 12 months ago and have the invoice.Cant contact 02 anymore as they appear to have switched off everthing concerning calls and text and also wi fi calling....
Can I send data to another o2 number
My Wi-Fi is totally rubbish I can only use it in one room in my house and that is the room where the router is and nowhere else I really need to get this sorted can you help please
HiI have one O2 number pay monthly which is fine. But occasionally I get a bill for another number which I haven't had for years. I have tried to get in touch with O2 to explain this, but there does not seem to be any way to - because it's not my num...
For the last 3 or 4 days every time I’ve came on to the app and I’ve clicked on the upgrade, buy a bolt on and the other one next to them.The upgrade page opens up and says I can upgrade then the screen goes blank and can’t get any further, while the...
