Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I've only had my new phone and SIM for a few months but have noticed that there are certain websites (eg british airways) where I've now been told because my IP address has been blacklisted is the reason why I'm not able to access this. I have NO ide...
I need an unlock code for my phone
My bill came early instead of the 20th I was charged from the 15th so I got a late fee. I changed the date to the 20th now I have paid the bill My tariffs hasn't started I've been told it will start on the 15th yet again. That means I'll receive anot...
Not sure of the correct place for this to be posted, so I'll try Tech Support and hopefully it can be moved if it isn't correct. When I sign in to My O2, under "my O2 products and services" there is my mobile account and a BT Business account. I don'...
It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.
I have an old iPhone 8 with a physical sim and have replaced it with new iPhone 15 pro max. This needs an esim to replace. How do I do this
Phone not ringing, then text comes telling me that I have missed a call
Hi, I have bought a new phone and cannot connect my existing Apple Watch airtime plan to my new phone. Comes up with an ‘04’ code. getting passed about by customer services! can anyone help please?
No service for 48 hours, can’t ring out or accept calls, tried chat service but did not help
I need to Change company billing address
