Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Trying to connect my phone to my smart TVIt's asking for a password I don't know what it is?
I’m currently in hospital and the NHS WiFi does not work or the reception is very bad and I can’t access the internet. Is there any alternatives that I can use I got a text mentioning I have used 80 per cent of my data and did I want to add a bolt on
New mobile hotspot router that I’m trying to add sim to. It’s telling me to swap sim? Yet is new device and new sim with same number. Cannot swap as cannot receive the security message to the device and o2 not giving other options
My phone is unable to register with a network despite my area being covered by o2, I'm in central Edinburgh.
I'm unable to make or recieve phone calls I'm also unable to access codes These are not being recieved I'm currently paying for a phone which I use for medical interventions That dose not function I'm awaiting a sim after speaking to an o2 responder ...
I just recived anew phone and a new sim card. Is that sim card my old phone number? I want to keep the number.
Hi my data is not working (as in it says that I have signal but pages and apps using internet won’t load). I’m currently on holiday in Poland.It tells me that I have data allowance left, so I’m not sure why.Please could you help me to identify the is...
Week 7.. or is it 8 of no or unusable signal. No access to live chat, even the 'auto assistant' is not working (the links just redirect to the forum.. and yes, tried on different browsers and devices). Still being charged full amount AND there is an ...
I cant find my PUK code
I'm unable to send texts abroad
