Hi,I urgently need support regarding a failed port-in request from EE to
O2. The communication from O2 has been terrible—no one has been
following up with me, and I’ve had to call at least 20 times to chase
updates, only to receive very little inform...
Hi, I joined O2 about 8 weeks ago on a sim only contract but ported my
old number from EE across to O2 and the new number was logged on the O2
account as an alias. This week I got a new handset and havent manged to
complete the set up process unfortu...
My iphone and apple watch both have no network or data from an hour or
so ago. I've checked and it says no issues in my areaI've restarted my
phoneI've manually selected o2 Still no luck. Tried the live chat on the
o2 app (I can connect to my wifi) b...
I've noticed recently that some of my calls/messages look like I've sent
them from a different country, because they've been automatically
prefixed with an area code. Even if I'm in the same locality, so there's
no need for any different country code...
Hi, Since I swapped to an esim last year my mobile data always cuts off
after a couple of minutes. I have to put the phone into airplane mode
and then back to normal mode to get it working for a couple more mins. I
have reset the phone, reset the net...
Hi - phone was working fine on a brand new contract but suddenly stopped
receiving data, texts and calls, and it turns out an A-CS bar has been
put on my account for no apparent reason by the ‘Corporate Higher
Security Team’ (whatever that is) Anyone...
Is there anything I can do other than travelling to o2 shop? I have
upgraded to an esim, and been instantly cutoff from the o2 network. I
can't login to myO2 with two-factor authentication in place and have no
way of configuring esim? Is there a work...
Hi, I recently asked for the data plan for my apple watch to be stopped,
yesterday without warning my phone service including 4g, calls and text
messages just stopped working on my phone without warning. I've
contacted O2 and they say they have not a...
