Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, I hope someone can help because this is becoming a nightmare.I moved over to an O2 SIM about six weeks ago. I ported my number over and initially everything appeared good. After a few days I realised that I was only able to receive calls from ...
Ever since I changed my sim package last month, my internet seems to have slowed right down. The only differences I can see is that my new package should have had a bigger data allowance than my old one. Everything else is the same, any ideas?
Hi,I currebtly have a balance is £17.00 with 102339.7MB of data laft but I am unable to browse the internet, send messages via WhatsApp, Signal, texts. I can only make phone calls. Also my phone is 5G and can not even get 3G/4G or 5G anymore.Thanks
It's been 6 weeks now and I still haven't recieved my code to claim my buds 2 pro after upgrading to Samsung galaxy s23. I have contacted o2 customer service an online chat and was promised both times I would receive my code I 48hrs which I haven't. ...
Topping up from the app just hangs, displaying 'back to top'
I just got a new iphone, and i realised theres a transfer esim feature on the iphone, is it possible to affect the transfer without requesting a new esim from O2 and waiting a week for it to arrive? Or does O2 not support this?
Why hasn't my mobile data worked for the last 2 weeks
Hi everyone, I really really need someone to help me. Since porting over to o2, I've had such a terrible experience I wish I never left Vodafone. I am using an iphone 6S. I ported over on the 17/10, and since then I haven't been able to receive any c...
I cannot receive or make calls since ‘upgrading’, my account shows my old number for Wi-Fi and my new number for mobile data. Im unable to change it myself and the virtual assistant couldn’t understand my query!! Help!
