Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Why can't I look at my account on my o2. I've had this problem for years now. It can't be that difficult for me to pay bills etc online surely
Hey, I've been every on the site, spoken with agents and it seems impossible to cancel my tariff even though it's passed the minimum length. Please can someone just tell me at least how to change it to pay as you go. Surely it's illegal to make it im...
Do I have to go through the sim swap business again
I’m going round in circles here, need to use my old phone whilst my new phone is repaired. Old phone is locked to o2, new sim is for three mobile. All the links I’ve tried seem to be for current o2 customers. Any help please.
Hi - number ported from EE to o2 yesterday. All other calls and texts are received fine. OPT from HMRC has been received but no OTPs from Santander are received. These are needed for business banking. No spend cap on the account, 18+ activated, numbe...
I have problems with receiving and making calls from home, which I have already reported to you. G4 is switched on according to you, but are not working at home. Also my phone tells me to go on your website in order to connect to Wifi calling. We fol...
I have just left Virgin Media and now MyO2 will not let me login
Can’t access MyO2. States there is a problem. Have transferred to O2 from Virgin months ago
I added extra data to my sons phone which is showing on my 02 account and he also recieved a text saying its added data but the data has not gone onto device.
I had a text saying my order is complete. I haven’t ordered anything. When looking at My 02 it says VAS and todays date. what does this mean?
