Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have no O2 signal all day, please help
My phone has not had service since I woke up at 6am this morning. There is no works in my area. I have tried turning it off and on and tried putting it into airplane mode too. This is ridculous! I need to be contactable!!!
I have tried everything to reset it and it wont work
Hi I don’t have service at my mobile phone, no data or signal.
Voicemail isn’t kicking in when I don’t have reception. It just says can’t connect yr call pls try again later . It used to work fine not sure what happened. Tia
Hey people, I did search past answers and the site but there's nothing more recent than 2022 so please forgive what I know must get asked a lot. I'm in Andalucia in Spain, right on the Portuguese border. Can anyone advise which is the correct (or bes...
Hello, I've been called by people from several London based landlines, to tell me that the O2 portal will be changing on Monday 22nd of April and that they want to help me prepare for this to avoid loss of information or other issues. Assuming that t...
Hi contacted o2 for MCK code for new device, they suggested i call samsung whom suggested i contact network supplier
Hi all I've requested a number transfer using the online request form. It's a o2 payg to a o2 contract phone. Any ideas how long it takes? The brother says 24 hours but it's been 3 days
I started using a SIM-only contract for home broadband at the weekend, and it seems as if the connection is being dropped after 24 hours or so. The only way to get the connection back is to restart the router. Is this a thing, that's actually happeni...
