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Forum Posts

No service

My phone is showing No Service

DG13 by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

BLOCKED OR LOCKED O2 IPHONE 11

HiI have a iphone 11 that was orginally bought and paid for and in contract with O2 .The phone unfortunatety was lost and recovered and reported lost to O2 . Since recovery i have tried umteen times to have this phone unblocked / unlocked by O2 much ...

TooNman by Level 1: Joiner
  • 454 Views
  • 3 replies
  • 0 kudos

How to close an account

I had a phone for my Father who died in January. Since then I have been trying to close the account. I do not have the phone or simm anymore so are unable to get the code to verify who I am. How can I close this account. Please do not reply using the...

Twin by Level 1: Joiner
  • 701 Views
  • 6 replies
  • 0 kudos

Resolved! Disney+ subscription

A subscription has been activated. I want to cancel 

Malls1 by Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos

Unlock network locked device

Hello. I have an old device (Galaxy J3 (2016)) but it is network locked to O2. I was hoping I could use it for my daughter whilst her phone is getting fixed, but she is with another network provider. Is there any chance you could help getting it unlo...

Moozer71 by Level 1: Joiner
  • 444 Views
  • 2 replies
  • 0 kudos

Unable to port over to my new O2 PAYG SIM

Hi there,I have a PAC code and my old contract's number at Three ready to port over to new O2 SIM, but all the guides mention options to enter this on the web and app, but I don't see any of those options.Thanks.

My husband cannot make a call to my new phone.

My husband cannot make a call to my new phone, he gets the message line busy when its not.His number is not blocked on my handset. All other calls and his WhatsApp calls and texts go through. I can call him.

ajKidd7 by Level 1: Joiner
  • 655 Views
  • 6 replies
  • 0 kudos

Resolved! Getting spammed by O2 and calling 2220 to opt out is not working

I am constantly get spam text messages from O2 which I never asked for! And it's impossible to stop. The message says "To stop texts, call 2220" but when I call that number I just get "generic error, cannot verify your number now". HELP!

John4422 by Level 1: Joiner
  • 1171 Views
  • 1 replies
  • 0 kudos

OTP codes from Santander issues

Hi, for the last few months I have not received any OTP codes from Santander. They are my main banking account and now I can't access it. Please can you help me? Thank you

Jillybean by Level 1: Joiner
  • 756 Views
  • 5 replies
  • 0 kudos