Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Please can somebody help us, a couple of weeks ago my Mother in Law, who is 75 and in isolation, her phone stop sending text messages. we thought it might be her phone so we bought her a new phone, this didn’t help so we have been trying to contact O...
I have recently applied for a iPad on monthly contract. I’ve received emails about confirmation of getting my order but no other email if I have got accepted. You have also took 2 upfront payments from me how can I get this refunded
Hello Since approximately December I'm unable to receive calls. I spoke to O2 some time ago about this - they apparently checked everything was fine. I have iphone11 and I asked apple and they said all is fine. Yesterday, I called Apple again and the...
Hi how can you help? I am self employed business closed due to covid19. Not got any income coming in to have paid my April Direct debit and need to know what to do until government funding can help. Banks are slow also giving business interruptions l...
I transferred my number to O2 from my previous network on 27th March, all is fine but I can’t receive calls or texts. I have spoken to customer service a number of times who has escalated it to the Gurus but nothing has been done. I understand I am l...
Trying to upgrade and it keeps saying Huawei mate 20 x 5g is out of stock all the time, surely O2 has more in stocks,
I ordered a phone 2 weeks ago and I have no idea when it is coming
hi my iphone11 is permanently stuck on reboot since yesterday. i am unable yo connect to itunes or icloud at the moment as it keeps sending verification codes to my mobile. In an attempt to fix it i have somehow managed to wipe the phone but cannot d...
Hi I have an Apple watch(series 4). Today i noticed it wasn't recieving calls when i left my phone at home, after looking at my O2 app I cannot select the watch from the menu, and the online system doesn'y show it either, it's on contract and only a ...
Can i still talk to an o2 Guru?
