Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
please help. got a my new phone yesterday set up as usual all was fine until i did the latest ios update. since then i have a black screen, apple logo appears when i touch the screen or raise the phone then fades after 20 secs or so. have tried force...
Hi, I have just upgraded to the Iphone XR and the phone wont turn on. The phone is connected to a power point but nothing is happening just a black screen. I have tried to call O2 but no luck and i have checked the website for a returns address but n...
My elderly sisters mobile is continually running out of allowance yet she does not use message photographs or internet. Her phone makes a clicking noise. She does get a message to say allowance is almost up but she has not used the phone. This has on...
Will O2 be selling the OnePlus 8 Pro at any point?
Hi My iPhone will connect to wifi, but not with 4G. I've done everything to re boot it and tried the sim card in another phone, but still not working.Advice please.Thanks
Not even sure this is the right board. We've lost the SIM card from our iPhone (tiny). The phone helpline hung up on me, even though it's a work essential phone. I cant find any way to order a new one on this effing useless website - it goes: Problem...
Hello, i have just recieved this morning my new upgrade (samsung s20) i have put in the new sim card but the phone is saying there is no provisions for the sim, and it will not connect to o2.
Hi due to issues and misinformation from o2 some weeks ago I was advised my handset was unlocked, but it wasn't. I ported to sky and immediately lost service. Now informed due to putting incorrect network unlock key in 4 times my counter is at zero o...
i ordered a new phone and contract 9/4/2020n for delivery 14/4/2020 before 10;30am and it hasnt arrived and recieved no email besides the first ones and that it was full steam ahead on o2's side what can be done as im in dire need to contact family, ...
Looking to take out 2nd line rental of iPhone 11. Is it possible to put £30 upfront cost on to next bill / account to pay when new bill generated?
