Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi there. I hope this is the right board.I just upgraded my phone, as my old one broke, and I was near the end of my contract. I believe I need to do something called a sim swap. As from what I can tell, the new sim is blank.However, the sim swap pag...
can I connect a hard drive to a Samsung s20 ultra [Edit: topic title clarified]
Please can any one help me my phone has stopped ringing out loud and making noises when it receives messages so I keep missing calls, it has only happened over the last few days, I have checked that it is not on silent mode and also that the ring ton...
I have been trying to get my phone unlocked so I can use a sky sim card but had no success at all. I have rang several times and keep getting the message that they will escalate this and I should recieve an email within 7 days with 2 unblocking codes...
I need to pay my final bill but can’t get on my account i need to do it over the phone but can’t get a contact number
Upgraded my phone early last week, paid the remaining left on the device plan. Then received a message saying my phone is out of stock and not even let me know when my phone will be arriving/in stock but quick enough to take my money. This morning th...
I'm looking to upgrade my phone asap I have tried to do it online but I have a problem, I can't receive the code as my phone is currently being used by North Wales police as part of evidence. How can I still upgrade without the code?
Hi, My phone was stolen a week ago and I desperately need a replacement and a new sim. I am eligible for early upgrade with 02 refresh but I am unable to reach anyone at 02 on any platform. Is there anyone who can help me? Many thanks Yasmin
Hi can anyone help, I've been trying to use the charge to mobile function on my phone and my sons PS4, I've had no issue with this before and all bills are paid on time.I've been trying to call O2 for the past 10 days and can't get through,understand...
my phone has frozen, i havent backed-up any of my photos on icloud and it isnt allowing me to update, error message, 14, comes up. Please help. I really dont want to lose my photos. Thanks.
