Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have a Samsung A20e which I changed to in Dec 2019 in a bid to reduce my bills - I had a S9 plus before. I am quite disappointed in it, the camera isn't as good (photos are dull) but what is most annoying is the GPS - my daughters Iphone and my hus...
I upgraded my phone on line and received my phone with new sim yesterday. I am now using the new phone but when I logged into my account both old and new phone numbers are there. Will the old one be taken off because I dont want to be paying 2 bills.
Hi. I bought a mobile WiFi and the data is not enough. I upgraded to unlimited and it says it will apply at my next bill date. My last bill was on 4/5 and the tariff has not uploaded. Will I have to wait for next end if bill in June. I now cannot add...
Hi, Can someone tell me why my s20+ keeps resetting its self when its on charge. This is the 2nd phone i have had that is performing this annoying habit. Is there a mass software fault?
I've had my new upgrade and not happy with the product in question I'm trying to find the return policy and how to package everything and address to return the package could I please get assistance on this issue please I've had the upgrade only 1 day...
Morning,Last night I removed WhatsApp from my Sony Experia and now, the phone won't work! It fires up but that's it.Any ideas?Thank you.Melanie
I have an O2 sim for my child's ipad for roaming only. I need to change the address on the account and to do so i have to have a code which is being sent to the mobile number attached to the ipad so its not coming through. Any one gone through this a...
I wanted to upgrade phone I finished contract some time ago I had a samsung tablet which I thought was a add on but why do I have to finish my tablet first it's not a phone
Hi.My sim card has stopped working. Does anyone no how i can order a new one ASAP. Thanks in advance
I've swapped my old sim card to a 5g sim card how long does it take to swap the number over? Carphone warehouse did the swap within 20 mins I've waited hours ?
