Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I need to get a SIM adaptor as my phone is broken and I'm having to go back to an old phone but it takes a mini SIM and I upgraded to a nano for my new phone. I can't get a hold of anyone to speak to to send one out and I can't call O2 as the SIM doe...
I am still having issues with the connection of my apple watch. The status of the mobile data just says no connection but i know this has now been fixed for many people.
Hi, I've been given a Samsung S8 o replace my Sony Ericsson Naite. the Sim card doesn't fit. As the O2 shops aren't open and the webchat service isn't on these days, how do I get a new Sim card that will fit the S8?
Please can someone help me with my tablet
How do I access the webpage for cancelling my contract? I keep getting sent in circles by the system and other than learning I need to give 30 days notice I cannot find where to give this notice.
I have an Apple Watch cellular which I have used for some time now. Since adding this to my contract I have been having issues. When people are calling me they do not hear a ring tone. My phone rings as normal but they have no idea if call is connect...
Hi, I upgraded my apple watch from apple watch 3 to apple watch 5 and am struggling to sign it up to a data plan. When I try it keeps giving me error code 30 and tells me to ring o2 which is impossible at the moment. I think the reason I can't get a ...
The network went down in my area. It has now been resolved but I still cannot make voice calls. My wife is on this network too and her phone is unnafected. I have swapped my sim into her phone but it doesnt work for voice calls. She can make calls us...
Afternoon I have an iPhone SE 2020 and have two carrier networks (o2) and (EE). I am unable to use mobile data switching and this is because in my esim profile for o2 the number is not showing at all. I have tried to manually add this number but it w...
Hi,I've received a suspicious SMS:"O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: From: +447385570397Can someone please confirm if this is a genuine message from O2?Thank you,Sergio
