Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
No service on my iPhone, says mobile data update required to use mobile Have connected to iTunes to try and resolve but still nothing....
hi, tried through chat to get an answer, no joy, told to call 202, its not an 'urgent' issue. maybe this forum can advise. i only have a 6mbs broadband which at best gives me 3mbs. working remotely I am using voice and video constantly. I had tethere...
Good afternoon, can anyone tell me why my Galaxy A3 will not let me download photos onto my laptop. I have done this previously but won't let me do it now! I have tried another phone on my computer and it worked, so I assume my phone is at fault. Is ...
S20+, my 2nd keeps resetting when you are on certain apps and when its plugged in charging. This is the 2nd phone as the last one did exactly the same {also the s20+}. Its no use to me so can you fix or is it going back. Also cannot use google as it ...
hiI ve had no internet for nearly 2wks. there are no issues in my area. There is no phone support and nothing online to help.My phone is connected to correct network.Any suggestions?Thanks
I have done as requested swapp to 20220 but my old mobile number hasn't,transferred, I have waited over 24 hrs but still no joy.
Got a new phone but need to switch from business account so that I can keep my existing number. Can't get thro to anyone to arrange the swap and unable to switch sim online or by text either it seems. Help!
Help please. Having difficult setting up mobile data on my new Apple Watch.I go into the watch app on my phone, tap on mobile data, then tap on Set up Mobile data. This usually brings you to a page to login to your o2 account to confirm the data plan...
I have an iPhone 11 and everyday I have issues using my 4G. The only way it works is that I have to turn phone off and then back on for the mobile data to work. This is annoying. How do I fix this so it always works and do not have to turn phone off ...
My iPhone has started overeating after a couple hours of use. I’ve taken my phone case off but it is still happening. It makes me feel very uncomfortable about using it. Should it be getting so hot? It’s a brand new phone. I got it last Monday. So a ...
