Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello, hoping someone can help as I have used "Aura" fruitlessly and can't get on live chat anywhere. How do I alter my voicemail settings please? I want it to ring for longer than 15 seconds. I've tried doing the **##61# stuff and it just keeps the ...
For the last few days my phone continually goes back to 4G from WiFi. I have to keep going into settings and turn Wifi back on again and click on my Sky number. As soon as I put the phone down it goes back to 4G and turns Wifi off again. Is this a fa...
Hi. I think my mobile number has been spoofed. In the last few days I have received calls from 3 different people who have asked why I had called their numbers. When I said I hadn't called anyone they were adamant that they had missed calls from my n...
Virgin are giving all their customers 10gig data boost under these difficult times as a good will gesture. I am a key worker and I have not asked for anything but I feel like o2 in the very least could do similar!?
Hi guys, We have an Apple watch 3 and 5, both not connecting to the cellular data plan. Have called 02 help several times over the last 5 days they confirm both watches have data plans in place Have un paired and relaunched the watches 4 time each no...
How do I send MMS on my phone and is there an additional charge if I am a pay monthly customer ?
Hi guys, i hope yiu and your family still safe.I need help with payment, i’m not still receive my payment, so I cannot pay for now, i’m waiting for my job back, you an help me ? Thank you
Hi,I’m just wondering if I can get help with a phone bill. As I’m currently out of work because of covid 19 and I can’t afford my phone bills!I really need helpThanks,Ellie
I recently changed my monthly tariff, but now the voicemail on my iPhone is not working as before. It looks like I'm now missing the iData bolt on. Can you please advise how I can get this activated?
Hi, I have a standard sim card number with GIFF-GAFF; but wish to use this actual number as an eSim number on my iphone 11 (eSim compatiable). This number is for business use so I need it to be converted into an eSim, so I only need to carry one 'mob...
