Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can anyone offer some advice on how to resolve this please, I know there have been various issues following the migration. We have 2 x SIM only monthly contracts previously with Virgin for many years and now o2 since June/July. Following the migratio...
Hi, we recently purchased the new phones for the kids as a present. Can the SIM be activated two weeks or more after the purchase? Is there any time limit to transfer number from the previous network?
How long is this systems update going to take?
Hi all,Advice would be welcome on converting my current plastic SIM into an eSIM. Is this is even possible. I was with VirginMobile and was recently transferred over to O2. I travel constantly and it would be so handy to move to an eSIM on my current...
I need to get more data while I’m abroad
5g data speed at postcode ip9 1ap is no better than 4g. How can the speed be increased? Is it possible that O2 throttles the data rate, if so can the throttle be removed? Very disappointed buying 5G service, expensive Zyxel NR7101 router, which shows...
Hi when I am dialing out to make calls I don’t have a dial tone and when I am receiving incoming calls I can’t here the person on the line
I have two telephone number for two separate contracts both in my name but I cannot log in to both. I can log in to one which is linked to my child's phone but not the one linked to my own account.
O2Daniel I have this same problem but I’m not in the UK Anymore, so I can’t call. Can you please help me/contact me?
I really would like to speak to somebody but you’ve made it impossible. All I want is a VAT breakdown on my bill
