Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Can you fix the screen of my iphone 8sPlus? It screen was broken last April. I just finished paying for my device contract this June 2020. Was trying to get hold of you but because of covid pandemic, no one was able to help me out.
I bought a new unlimitted data SIM for my 4G router - model tp-link AC1200 Archer MR600. The sim works fine in a phone but will not get a data connection for the internet in the router. Somebody posted a similar question and reply said it was a probl...
If I upgrade my phone online will I receive my free gift with the phone?
Hi! I’m having problems receiving calls. I was texting someone, when she tried to call me she got a “number not recognised” message; when I called her she said a different phone number was shown on her screen (my actual phone number)Someone yesterday...
I've been charged £7.56 + VAT for 'Adjustments' what does this mean? Is this a one off charge on my monthly bill?
First of all O2 tech support isnt reduced during covid, its completely absent, im not impressed that the entire o2 website support system just leads you on a merry go round and back to square one.My sons phone has had no ability to send/recieve texts...
How can I copy data from my existing sim card to a new one? I do not have a smart phone.
I used to use Wi-fi calling on my iPhone SE but it’s stopped working. Calls started not connecting or dropping out so I switched to airplane mode (Wi-fi enabled) as I thought it was defaulting to a weak mobile signal. Now I get a message saying I nee...
Hi a have a customer who has had a message to say their 4g has been switched off on there account and now it wont let her call Certain people any idea's?
I have just purchased a samsung A71 pay monthlyI transfered the sim from a deceased galaxy s7 - also pay monthlySo far so good. It works.I also have an aging galaxy s6, PAYGI decided to take advantage of the dual sim in the A71, but it wont recognise...
